Loyal Saints Help Center

Loyal Saints FAQ: Everything You Need to Know

Answers to the most common questions about Loyal Saints, freeze-dried raw nutrition, feeding and transitioning, health and safety, Halo Club, and shipping. Cannot find your answer? Contact us anytime.

Updated June 2026 12-minute read Evidence-based

Quick Answer

Loyal Saints is a single-protein, human-grade, freeze-dried raw dog food made in the Midwest. Feed about 2 to 3 percent of your dog's ideal body weight daily, transition gradually over 7 to 10 days, and store in a cool dry place. Halo Club subscriptions are 25 percent off the first box and cancellable anytime. A 30-day money-back guarantee covers first orders.

About Loyal Saints

What is Loyal Saints?

Loyal Saints is a freeze-dried raw dog food brand making single-protein, human-grade formulas in the Midwest. Each formula contains one protein (beef, chicken, or turkey with salmon) plus whole vegetables and fruits, with no fillers, corn, wheat, soy, or artificial additives.

Where is Loyal Saints made?

Loyal Saints is made in the Midwest in a human-grade, USDA-inspected facility, using proteins sourced from American farms. Our salmon is wild-caught Pacific salmon.

What makes Loyal Saints different from other dog foods?

Three things: single-protein formulas (no protein blends or mystery meals), human-grade ingredients and facility, and freeze-dried raw processing that preserves nutrition without heat or preservatives. We specify every ingredient by name and source.

Is Loyal Saints human-grade?

Yes. We use human-grade ingredients produced in a human-grade facility, meaning the same quality standards required for human food. Most pet food uses feed-grade ingredients, which can legally include material not permitted in human food.

Freeze-Dried Raw Basics

What is freeze-dried raw dog food?

Freeze-dried raw food starts as fresh raw ingredients that are frozen and then placed in a vacuum chamber where moisture converts directly from ice to vapor, with no heat. The result is shelf-stable food that retains the nutritional profile of raw food without refrigeration or preservatives.

How is freeze-dried different from dehydrated?

Freeze-drying uses no heat (vacuum sublimation), while dehydration uses low heat over time. Freeze-drying preserves more heat-sensitive nutrients like enzymes and certain vitamins. It is the more nutrient-preserving of the two methods.

Is freeze-dried raw better than kibble?

In most nutritional respects, yes. Freeze-dried raw retains more protein bioavailability, natural enzymes, and fewer synthetic additives than extruded kibble. Dogs with digestive issues, dull coats, low energy, or allergies often improve most when switched. Dogs already thriving on quality kibble may show subtler changes.

Does freeze-dried raw need refrigeration?

No. Freeze-dried raw is shelf-stable and stores in a cool, dry place for 12 to 24 months unopened. This is a major advantage over fresh or frozen raw diets.

Is freeze-dried raw food complete and balanced?

Loyal Saints formulas are formulated to meet AAFCO nutritional profiles for adult dog maintenance, meaning they provide all essential nutrients at appropriate levels.

Feeding & Transition

How much freeze-dried raw should I feed?

Feed about 2 to 3 percent of your dog's ideal body weight per day (dry weight, before rehydration), split into two meals. A 50 lb dog needs roughly 16 to 24 oz daily. Adjust based on body condition and activity, and see our feeding guide for details.

Do I need to add water?

It can be served dry or rehydrated. Rehydrating with warm water for 5 to 10 minutes improves hydration and digestibility and intensifies aroma. Always provide fresh water, especially when feeding dry.

How do I transition my dog to Loyal Saints?

Transition gradually over 7 days (10 for sensitive dogs): start at 25 percent new food, then 50 percent, then 75 percent, then 100 percent. If loose stool appears, hold at the current ratio a few extra days.

Can I use Loyal Saints as a topper?

Yes. Crumble it over your dog's current food to boost nutrition and palatability. It also works as a single-ingredient training treat. Many owners start with topping before switching fully.

How long does an opened bag last?

Reseal tightly and use within 4 to 6 weeks of opening for best quality. Rehydrated food should be served immediately, with leftovers refrigerated and discarded within 24 hours.

Which formula should I start with?

Beef is our bestseller and a great default. Choose Chicken for sensitive stomachs or dogs new to raw, and Turkey with Salmon for coat, joint, and senior support. See our protein comparison guide for help choosing.

Health & Safety

Is freeze-dried raw safe?

Yes, when made in a human-grade facility with pathogen testing, as Loyal Saints is. Freeze-drying significantly reduces bacterial counts. Use normal food hygiene: wash hands and bowls after handling. Households with immunocompromised people, puppies, or immunocompromised dogs should consult a vet.

Is Loyal Saints good for dogs with allergies?

Single-protein formulas are well-suited for elimination diets and dogs with protein sensitivities. All formulas are free from wheat, soy, corn, dairy, and egg. Choose a protein your dog has not reacted to. See our allergy guide for details.

Can Loyal Saints help with my dog's sensitive stomach?

Many dogs with digestive sensitivity improve on a simple, highly digestible, low-carb diet. Our Chicken formula is gentlest. Introduce gradually. Persistent symptoms should be evaluated by a vet.

Can puppies eat Loyal Saints?

Our current formulas are for adult maintenance, not growth. Puppies have different requirements (calcium, phosphorus, calories). Consult your veterinarian before feeding any adult or raw diet to a puppy.

Can dogs with medical conditions eat Loyal Saints?

Dogs with conditions like kidney disease, diabetes, or others need veterinary dietary guidance. Some conditions require therapeutic diets. Always consult your vet before changing the diet of a dog with a medical condition.

Should I talk to my vet before switching?

For a healthy adult dog, a gradual transition is generally fine, but discussing any major diet change with your vet is good practice, especially for dogs with health conditions, puppies, or pregnant dogs.

Halo Club & Subscription

What is Halo Club?

Halo Club is our subscription program. You choose your protein and delivery frequency, get 25 percent off your first box and 20 percent off every box after, and can pause, skip, or cancel anytime from your account.

How do I cancel or pause my subscription?

You can pause, skip, or cancel anytime from your online account in a few clicks, with no fees or phone calls required.

How often will my box ship?

You choose your frequency (commonly every 2, 4, 6, or 8 weeks) based on your dog's size and consumption. You can adjust it anytime as you learn how long a box lasts.

Is there a discount for subscribing?

Yes. Halo Club members get 25 percent off the first box and 20 percent off all future boxes, plus the convenience of automatic delivery.

Shipping & Returns

Do you offer free shipping?

Yes, free shipping is available on orders over 75 dollars. See our shipping page for full details.

What is your return and guarantee policy?

We offer a 30-day money-back guarantee on first orders. If your dog does not love it within 30 days of delivery, contact us for a refund on your first order. See our shipping and returns page for full terms.

Where do you ship?

We ship across the United States. Because freeze-dried raw is shelf-stable, it ships easily without refrigeration.

How should I store my order when it arrives?

Store unopened bags in a cool, dry place. Once opened, reseal tightly or use an airtight container and use within 4 to 6 weeks for best quality.