Loyal Saints Help Center

Loyal Saints FAQ: Everything You Need to Know

Answers to the most common questions about Loyal Saints, freeze-dried raw nutrition, feeding and transitioning, health and safety, Halo Club, and shipping. Cannot find your answer? Contact us anytime.

Updated June 2026 12-minute read Evidence-based
Loyal Saints — freeze-dried raw dog food made with human-grade quality ingredients

Quick Answer

Loyal Saints is a freeze-dried raw dog food made with human-grade quality ingredients in an FDA-registered facility in the Midwest. Feed about 2 to 3 percent of your dog’s ideal body weight daily, transition gradually over 7 to 10 days, and store in a cool dry place. Halo Club is a paid membership (79.99 dollars per year or 10.99 dollars per month) that unlocks 20 percent off every order plus free shipping, cancellable anytime. A 30-day store-credit promise covers first orders (conditions apply).

About Loyal Saints

What is Loyal Saints?

Loyal Saints is a freeze-dried raw dog food brand making simple-recipe, human-grade quality formulas in the Midwest. Each formula leads with real meat — beef, chicken, or turkey with salmon — plus organ meats and whole fruits and vegetables, with no fillers, corn, wheat, soy, or artificial additives.

Where is Loyal Saints made?

Loyal Saints is made in the Midwest in an FDA-registered facility, using meat and organs from U.S. farms. Our salmon is wild-caught in Alaska.

What makes Loyal Saints different from other dog foods?

Three things: simple recipes with named meats (Beef and Chicken each use one meat; Turkey + Salmon pairs two; no mystery meals), human-grade quality ingredients, and freeze-dried raw processing that preserves nutrition without heat or preservatives. We specify every ingredient by name and source.

Is Loyal Saints human-grade?

Yes. We use human-grade quality ingredients — real meat and organs from USDA-inspected U.S. suppliers and wild-caught Alaskan salmon — made in an FDA-registered facility in the Midwest. Most pet food uses feed-grade ingredients, which can legally include material not permitted in human food.

Is Loyal Saints only for female dogs?

Not at all — every Loyal Saints recipe is made for every dog: girls, good boys, puppies and seniors alike. (King, our founder’s very good boy, would like that on the record.) We say “her” on purpose. Loyal Saints is a woman-owned brand, founded by a dog mom, and we noticed that pet-food marketing almost always talks about “him.” Girl dogs, and the women who love them, rarely get the spotlight, so we decided to change that. Consider it a little extra love for the ladies — the boys are taking it remarkably well.

Is Loyal Saints grain-free?

Yes. None of our recipes contain grains, legumes or lentils, and there’s no corn, wheat, soy, dairy or egg. Meat and organs come first, with fruits, vegetables, flaxseed and chia.

Freeze-Dried Raw Basics

What is freeze-dried raw dog food?

Freeze-dried raw food starts as fresh raw ingredients that are frozen and then placed in a vacuum chamber where moisture converts directly from ice to vapor, with no heat. The result is shelf-stable food that retains the nutritional profile of raw food without refrigeration or preservatives.

How is freeze-dried different from dehydrated?

Freeze-drying uses no heat (vacuum sublimation), while dehydration uses low heat over time. Freeze-drying preserves more heat-sensitive nutrients like enzymes and certain vitamins. It is the more nutrient-preserving of the two methods.

Is freeze-dried raw better than kibble?

In most nutritional respects, yes. Freeze-dried raw is never cooked, keeps its natural enzymes, and measured as more digestible than extruded kibble in a 2024 controlled study (94% of protein against 82%). Dogs with digestive issues, dull coats, low energy, or allergies often improve most when switched. Dogs already thriving on quality kibble may show subtler changes.

Does freeze-dried raw need refrigeration?

No. Freeze-dried raw is shelf-stable and stores in a cool, dry place for 12 to 24 months unopened. This is a major advantage over fresh or frozen raw diets.

Is freeze-dried raw food complete and balanced?

Yes. Loyal Saints formulas are formulated to meet the nutritional levels established by the AAFCO Dog Food Nutrient Profiles for All Life Stages — the profile that covers growth as well as adult maintenance, so it applies to puppies, adults and seniors. That is a broader profile, not a higher grade: AAFCO does not rank, approve or certify any food.

Feeding & Transition

How much freeze-dried raw should I feed?

Use the feeding chart printed on your bag, or the feeding calculator on our feeding guide, which is set for each formula's calorie density. The 2–3%-of-body-weight rule you may have read describes fresh raw, which is mostly water — freeze-dried raw has that water removed, so the amount you scoop is much smaller. Adjust to body condition and activity.

Do I need to add water?

It can be served dry or rehydrated. Rehydrating with warm water for 5 to 10 minutes improves hydration and digestibility and intensifies aroma. Always provide fresh water, especially when feeding dry.

How do I transition my dog to Loyal Saints?

Transition gradually over 7 days (10 for sensitive dogs): start at 25 percent new food, then 50 percent, then 75 percent, then 100 percent. If loose stool appears, hold at the current ratio a few extra days.

Can I use Loyal Saints as a topper?

Yes. Crumble it over your dog’s current food to boost nutrition and palatability. It also works as a single-ingredient training treat. Many owners start with topping before switching fully.

How long does an opened bag last?

Reseal tightly and use within 4 to 6 weeks of opening for best quality. Rehydrated food should be served immediately, with leftovers refrigerated and discarded within 24 hours.

Which formula should I start with?

Beef is our bestseller and a great default. Choose Chicken for sensitive stomachs or dogs new to raw, and Turkey with Salmon for coat, joint, and senior support. See our protein comparison guide for help choosing.

Is it good for picky eaters?

Many picky dogs go straight for it: real meat and organs come first, and the crunchy freeze-dried nibs are aromatic served dry or rehydrated. If your dog won’t eat it on a first order, our 30-day promise gives you store credit for the returned opened bag.

How much does it cost per day?

As a quarter-bowl topper, a 12-lb dog costs about $1.80 a day with the 14 oz bag ($44.95), or about $1.45 a day with Halo Club’s 20% off. Our small-dog guide shows the daily cost for your dog’s weight.

Is it good for small dogs?

Yes. The nibs are about a quarter inch — easy for small mouths — and small dogs eat little, so a bag goes a long way. See daily amounts and cost by weight on our small-dog guide.

Health & Safety

Is freeze-dried raw safe?

Freeze-drying alone is not a kill step, so safety depends on process controls. Every recipe is made to a signed specification that requires negative Salmonella, Listeria and E. coli O157:H7 results, and our first production lots all tested negative. Before freeze-drying, every batch goes through high pressure processing (HPP), a recognized pathogen-reduction step that works without cooking, and our manufacturing partner describes a test-and-hold release. At home, handle it as you would raw meat. Freeze-drying significantly reduces bacterial counts. Use normal food hygiene: wash hands and bowls after handling. Households with immunocompromised people, puppies, or immunocompromised dogs should consult a vet.

Is Loyal Saints good for dogs with allergies?

Loyal Saints Beef and Chicken each contain a single meat, with no wheat, corn, soy, dairy or egg, which makes a known trigger easy to avoid. For a diagnostic elimination trial, follow your vet’s choice of diet. All formulas are free from wheat, soy, corn, dairy, and egg. Choose a protein your dog has not reacted to. See our allergy guide for details.

Can Loyal Saints help with my dog’s sensitive stomach?

Many dogs with digestive sensitivity improve on a simple, highly digestible, low-carb diet. Our Chicken formula is gentlest. Introduce gradually. Persistent symptoms should be evaluated by a vet.

Can puppies eat Loyal Saints?

Yes. Puppies benefit enormously from the quality of nutrition in freeze-dried raw food. The highly digestible protein supports lean muscle and tissue development, the natural fats — including omega-3s — support healthy brain and nervous system maturation, and the absence of corn, wheat, soy, and synthetic fillers means every bite delivers genuine nutritional value rather than empty calories. Freeze-dried raw is also softer and easier to chew than hard kibble, making it well-suited for young dogs, and rehydrating with warm water makes it even more palatable and digestible as their systems develop. As with any puppy diet — especially for large and giant breeds, which have specific calcium-to-phosphorus ratios to support healthy bone development — we recommend discussing your puppy’s nutrition plan with your veterinarian to ensure it aligns with their individual growth stage and breed requirements.

Can dogs with medical conditions eat Loyal Saints?

Dogs with conditions like kidney disease, diabetes, or others need veterinary dietary guidance. Some conditions require therapeutic diets. Always consult your vet before changing the diet of a dog with a medical condition.

Should I talk to my vet before switching?

For a healthy adult dog, a gradual transition is generally fine, but discussing any major diet change with your vet is good practice, especially for dogs with health conditions, puppies, or pregnant dogs.

Can cats eat Loyal Saints?

Our recipes are formulated for dogs (AAFCO Dog Food Nutrient Profiles), so we don’t recommend them as a cat’s diet. Cats have different nutritional needs.

Halo Club Membership

What is Halo Club?

Halo Club is our paid membership. For 79.99 dollars per year or 10.99 dollars per month, you unlock 20 percent off every order, free standard shipping on every order to the 48 contiguous states and Washington, D.C., and first access to new flavors. You can also set your dog’s food on auto-delivery so you never run out. Cancel or pause anytime from your account.

How much does membership cost?

79.99 dollars per year (the best value) or 10.99 dollars per month. Both plans unlock the same perks: 20 percent off every order, free standard shipping on every order to the 48 contiguous states and Washington, D.C., and first access to new flavors.

How do the member savings work?

Once you join and are logged in, your 20 percent discount and free standard shipping (48 contiguous states and Washington, D.C.; Alaska and Hawaii orders pay the Alaska and Hawaii rate) apply automatically at checkout on every order, with no codes needed.

Do I still set up auto-delivery for the food?

Yes, and it is optional. You can have food ship automatically every 2, 4, 6, or 8 weeks so you never run out, or order whenever you like. Either way, your membership perks apply.

How do I cancel or pause?

You can pause or cancel your membership anytime from your online account in a few clicks, with no fees or phone calls required.

Shipping & Returns

Do you offer free shipping?

Yes. Standard shipping is free on orders of $75 or more after discounts, and on every order for Halo Club members; otherwise it is $8.70. See our shipping policy for details.

What is your return and guarantee policy?

Our 30-day promise covers first orders: if your dog won’t eat it, contact us within 30 days of delivery and return the opened bag for store credit. Damaged or incorrect items must be reported within 7 days of delivery. Because our products are food, all other sales are final. See our refund policy for full terms.

Where do you ship?

We ship to all 50 United States and Washington, D.C. (Alaska and Hawaii always ship at $17.40 standard or $36.00 express; free-shipping offers don’t apply there). Because freeze-dried raw is shelf-stable, it ships easily without refrigeration.

How should I store my order when it arrives?

Store unopened bags in a cool, dry place. Once opened, reseal tightly or use an airtight container and use within 4 to 6 weeks for best quality.

Do you ship to Alaska and Hawaii?

Yes. Standard shipping to Alaska and Hawaii is $17.40 (about 5–8 business days) and Express is $36.00 on every order; free-shipping offers and Halo Club shipping don’t apply there.